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Who to contact if...?

There will be occasions when parents and other parties will wish to contact the school.  To put you in touch with the most appropriate person and ensure a quick response to your enquiry, please use the contacts below.  We shall endeavour to acknowledge all calls, letters or e-mails within 24 hours and respond to the enquiry within 48 hours. 

Please remember that teachers are not easy to contact by telephone during the school day, as they will be teaching, in meetings or preparing work.  You may find it more convenient to send an e-mail to mark.rutherford@mrus.co.uk and indicate in the subject box “For the attention of….”.  E-mails are forwarded to staff regularly during the school day.

Contact by e-mail
To contact a member of staff by e-mail on any matter, send the e-mail to mark.rutherford@mrus.co.uk and indicate in the subject box “For the attention of….” naming the link person below.  Please remember that the more information you give, the quicker the school will be able to respond. If you need to contact the Sixth Form please use their email address: sixth.form@mrus.co.uk

After School Activities
There are many activities for students taking place after school.  For all enquiries contact the School Reception on 01234 290200.  Reception is open from 8am to 4.30pm Monday to Thursday and 8am to 4pm on Friday.

Attendance
For enquiries about your child’s attendance, contact Mrs Henderson 01234 290200, extension 265.

Change of Contact Details
To ensure efficient communication between parents and the school, accurate contact information is crucial.  If you have any changes to your details, contact Miss Tomei on 01234 290201 or email romana.tomei@mrus.co.uk

Careers Information

To make a careers appointment or to ask for careers advice, please call Mrs Unwin on 01234 290215.

Booking Facilities
For enquiries about using the Community facilities at the school, contact the Finance Office on 01234 290237.

Complaints Procedure

At Mark Rutherford, we believe that any complaints should be handled as sensitively as possible. 

The school will respond to any complaint as soon as possible.  Once we know about a problem we can usually deal with it effectively.  However, sometimes a more formal framework is required and this can be found in a document entitled “Complaints Procedure”. More information can be found in the School Prospectus available here.

Parents should address any complaint they have to the Principal in the first instance:

Mr S Peacey
Principal
Mark Rutherford School
Wentworth Drive
Bedford   MK41 8PX

Tel: 01234 290200
Fax: 01234 290236

Email: mark.rutherford@mrus.co.uk

Examinations
To enquire about any matters regarding your child’s examination entries or results, contact Mrs Stollery or Mrs Alvis on 01234 290235.

Finance Office
To enquire about financial matters affecting your child contact Mrs Hamby on 01234 290255 or MrsMcHugh on 01234 290237.

Principal and Leadership Team
Every child and parent has a right to discuss any issue which they wish to raise with the Principal or another member of the Leadership Team.  However, in general, it is advisable to talk to other staff who have a direct involvement first, and can usually respond and resolve the issue raised more quickly.  If the outcome is not satisfactory, and you feel that all routes to a solution have been followed without success, members of the Leadership Team can be contacted via e-mail as above or by contacting Mrs Wade, who is Mr Peacey’s Personal Assistant on 01234 290244.
She will then be able to forward your enquiry to an appropriate member of the team who will endeavour to respond to you within 48 hours.

Home Learning
The school is developing a sophisticated Learning Platform so that all students can benefit from a Home Learning programme via the internet.  Many students, including those with special needs can already access the platform – called Netmedia – and full use will be in place by early in the next school year.  For enquiries regarding the platform, contact Ms Samosa on 01234 290247.

Space 4 Learning
To speak to the school librarian, contact Mrs Unwin on 01234 290215.

Lost Property
To enquire about an item of lost property, contact the Student Reception on 01234 290240.

Medical
To advise the school of a medical issue regarding your child, or make enquiries about medical provision, contact the Student Reception on 01234 290240.

New Admissions
For enquiries about admissions, including making appointments to speak to Mr Millard, Head of School, responsible for admissions, contact Miss Tomei on 01234 290201.

Off Site Activities
Mark Rutherford organises a variety of learning activities which take place off the school site.  If your child is involved in such an activity and you have an enquiry, contact the teacher responsible, via the School Reception on 01234 290200, or by e-mail
mark.rutherford@mrus.co.uk

School Shop
For enquiries about the range of items for sale, contact Mrs McHugh or Mrs Vanner on 01234 290237.  The shop is open daily at breaktime for students to purchase items or for parents from 9am to 12pm.

Site Agents
The Site Agents can be contacted via the School Reception 01234 290200.

Special Educational Needs
For specific enquiries about your child, or for general enquiries about Special Needs provision at Mark Rutherford, contact Mrs Lewis on 01234 290213.

Student Welfare
To speak to your child’s Head of House about any matter referring to their welfare or to discuss any concerns you have about your child’s progress please contact:

Head of Woolf House - Mr Morgan 01234 290276
Student Support Assistant for Woolf House - Mrs Henderson
01234 290275

Head of Blake House – Ms Bradley - 01234 290279
Student Support Assistant for Blake House - Mrs Scott 01234 290218

Head of Turner House – Mr Briggs - 01234 290214
Student Support Assistant for Turner House - Mrs Burrells 01234 290206

Head of Novello House - Miss Foley 01234 290243
Student Support Assistant for Novello House - Ms Newbury 01234 290217

Year 7 & 8 Co-Ordinator - Miss Venables 01234 290200

Director of Sixth Form: Mrs K Foster
Head of Sixth Form – Mr Nicholls
Student Support Assistant for the Sixth Form – Ms Hibbert
Sixth.form@mrus.co.uk
Tel: 01234 290200

 

To speak to your child’s tutor, please contact the School Reception on 01234 290200.

 

 
Mark Rutherford School
Wentworth Drive, Bedford, Bedfordshire Mk41 8PX
Telephone 01234 290200 : Fax 01234 290236 : Email mark.rutherford@mrus.co.uk
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